The Process
The way we worked on this project changed over the months, which we do expect with a new business and we carried out a large level of testing and collaboration with the team at Marylebone Smile Clinic in order to get the quality & the quantity of leads coming in.
Within the world of dentists, veneers, composite bonding etc – there is a huge volume of search. Even just a slight change of wording can completely change the meaning of the search, or where a consumer finds themselves in their journey.
This meant having a very strict process on our keywords and being extremely proactive with adding in negative keywords in order to ensure our ads would not appear again where they shouldn’t. Additionally, we quickly implemented ‘themed’ responsive search ads, a new strategy we came up with in-house to adapt to the change of extended text ads. This saw massive increases in our click-through-rates on ads.
Finally, we added in performance max campaigns, to complement our Google Search campaigns – which would use our remarketing audiences and also to assist in raising brand awareness.